We’re only a few weeks away from the Open Day and we’re wrapping up the programmes and the layout of how the day will pan out.
It’s the first Open Day that I’ll be involved in and I’ve been told about some of the processes that are being introduced or changed from last year, such as introducing zones around the campus and how to make the registration process faster.
Each zone will have various people or social activity within them, for example, if you want to relax then you can find a sofa lounge zone. If you want to speak to people about accommodation, admissions or finance, they’ll have a zone of their own so you’ll find them in a large open room.
Guests will be provided with a day guide hooked onto a lanyard, which will have everything that’s happening on the day, and what they can find around the campus and which talks and workshops are taking place at specific times. My colleagues are working extremely hard to wrap up these plans so watch this space.
In the meantime I’ve been getting a lot of phone calls from booked-on guests to find out what time Open Day will begin, when it will end and what takes place in between! So with all the charm and customer service experience that I have, I reassure each enquiry or person on the other end of the line that we’ll publish an online programme a week or two before the event!
Whilst the team work on that, I’ve got to send a lot of postcards to guests that have booked on. In order to have a smooth start, guests will have a barcode in which they can use to scan when they arrive so every two days, I will print out labels from our booking system which will include names, addresses and course/subject of interest.
The system will calculate a barcode for each guest booked on, followed by a mad printing session then straight onto the postcards which basically say something along the lines of “You’re booked on! Please bring this in with you to register on arrival”. I’ve labelled up to 250 plus guests, so this will have definitely increased since that batch!
Anyway, enough of work talk-you're more interested about the lunch that we had on Tuesday at Pizza Express, aren't you? It’s my colleague’s birthday this week, so we thought it would be nice to get out of the office and have a decent lunch for once in town. I had the Al Forno Arrabiata pasta which had the tastiest spices the dish could possibly ask for, however when we got back to the office I just couldn’t get going again!
It’s that time of the year when there’s a lot work going on behind the scenes, and I have to give credit to the marketing team. They do work hard for these events. We’re a small office with low numbers compared to most universities but we have the ability to think outside-of-the box and come up with some nice surprises to be successful!